County Government:Emergency Services:All About 9-1-1:Cellular Phones and 9-1-1

Cellular Phones and 9-1-1
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You can dial 9-1-1 from a Cellular Phone; however due to the nature of Cellular technologies your call may be routed differently than traditional phones. Depending on the service strength your call may be “bounced” to a 9-1-1 Center outside Dutchess County.  Cellular phones with Global Positioning System (GPS) chips will assist the 9-1-1 Dispatcher in determining your general location.

In the meantime please consider the following:

Your cellular phone must be in a cellular coverage area in order for you to reach a 9-1-1 center.



If you are disconnected during your call from a cellular phone or you lose service and cannot return the call, if possible, try to locate the nearest land-line phone and dial 9-1-1.



Keep aware of landmarks around you.  This will assist the 9-1-1 in getting help to you quicker.



Make sure your telephone is GPS equipped.  If you are unsure contact your cellular provider’s local Service Center.


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