
You can dial 9-1-1 from a Cellular Phone; however due to the nature of Cellular technologies your call may be routed differently than traditional phones. Depending on the service strength your call may be “bounced” to a 9-1-1 Center outside Dutchess County. Cellular phones with Global Positioning System (GPS) chips will assist the 9-11- Dispatcher in determining your general location.
In the meantime please consider the following:
Your cellular phone must be in a cellular coverage area in order for you to reach a 911 center.
If you are disconnected during your call from a cellular phone or you lose service and cannot return the call, if possible, try to locate the nearest land-line phone and dial 9-1-1.
Keep aware of landmarks around you. This will assist the 9-1-1 in getting help to you quicker.
Make sure your telephone is GPS equipped. If you are unsure contact your cellular provider’s local Service Center.