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Department Info

Departments & Emergency Contact Information

Water and Wastewater Authority
Bridget Barclay, Executive Director


Main Office     -   (845) 486-3601
   27 High St., Poughkeepsie, NY  12601          
  Mon-Fri   8:30 a.m. - 5:00 p.m.
  Fax  (845) 486-3610

Billing Department     -     (845) 486-3640
  Mon-Fri   9:00 a.m. - 1:00 p.m.

Benefit Assessment     -     (845) 486-3624

FOIL Officer**     -     (845) 486-3601
   Any legal notices and/or Foil Requests served upon the Authority must be done so in writing and delivered to the main office of the  Authority by US Mail, common carrier or in person. Delivery by electronic means will not be accepted

Non-Emergency Operation Calls (i.e. tapping permits)     -     (845) 486-3627

Non-Emergency Email**
  mail to: dcwwa@dutchessny.gov


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System Emergencies between the hours of 8:00 am and 4:00 pm should be directed to the below contact numbers.  All System Emergencies after 4:00 pm and on Saturday and Sunday should be directed to Byrnes Answering Service at 845-431-6677.

 

Arbors Water System
   -  (845) 229-2524
System Emergency: Mon-Sun,  Hyde Park Plant

 

Birch Hill Water System
   -  (845) 677-3839

System Emergency: Mon-Sun, VRI Environmental Services, Inc. Contract Operator

 

Central Dutchess Water Transmission Line (CDWTL)
  - (845) 471-0917

System Emergency: Mon-Sun, Pump Station

 

Chelsea Cove Sewer System
  - (845) 677-3839

System Emergency: Mon-Sun, VRI Environmental Services, Inc. Contract Operator

 

Dalton Farms Water and Sewer Systems
(including Plum Court and Victoria Estates Water and Sewer Systems plus the Poughquag Hamlet Water System)
  -  (845) 677-3839

System Emergency: Mon-Sun, VRI Environmental Services, Inc. Contract Operator

 

Fairways Water and Sewer Systems
 -  (845) 677-3839

System Emergency: Mon-Sun, VRI Environmental Services, Inc. Contract Operator

 

Greenfields Water and Sewer Systems
 -  (845) 677-3839

System Emergency: Mon-Sun, VRI Environmental Services, Inc. Contract Operator

 

Hyde Park Water System/Staatsburg Water System/Zone D   (a.k.a. Harbourd Hills Water)
  -  (845) 229-2524                            

System Emergency: Mon-Sun, Hyde Park Plant

  

Pinebrook Water and Sewer Systems
  -  (845) 677-3839

System Emergency: Mon-Sun, VRI Environmental Services, Inc.Contract Operator

 

 Quaker Hills Water
   -  (845) 677-3839

System Emergency: Mon-Sun, VRI Environmental Services, Inc. Contract Operator

 

Rokeby Water System
   -  (845) 677-3839

System Emergency: Mon-Sun, VRI Environmental Services, Inc. Contract Operator

 

Schreiber Water System
   -  (845) 677-3839

System Emergency: Mon-Sun, VRI Environmental Services, Inc. Contract Operator

 

Shore Haven Water System
   -  (845) 677-3839

System Emergency: Mon-Sun, VRI Environmental Services, Inc. Contract Operator

 

Valley Dale Water & Sewer Systems
   -  (845) 677-3839

System Emergency: Mon-Sun, VRI Environmental Services, Inc. Contract Operator

 


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Before You Dig Call:  1-800-962-7962 or dial "811"  -or visit-   www.digsafelyny.com/

** While we regularly check our e-mail, any reports of emergency or service problems should be called in by phone and not communicated by e-mail.


 

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