Water and Wastewater Authority:Departments and Emergency Contact Information

Skip to Main Content | Mobile Site | Contact Us | Feedback | Home

County Government >> Departments >> Water and Wastewater Authority >> Departments and Emergency Contact Information

Departments & Emergency Contact Information

Department Head Photo

Water and Wastewater Authority
Bridget Barclay, Executive Director

Main Office     -   (845) 486-3601
   27 High St., Poughkeepsie, NY 12601
Mon-Fri   8:30 a.m. - 5:00 p.m.
  Fax (845) 486-3610

Billing Department - (845) 486-3640
Mon-Fri 9:00 a.m. - 1:00 p.m.

Benefit Assessment - (845) 486-3624

FOIL Officer** - (845) 486-3601
Any legal notices and/or Foil Requests served upon the Authority must be done so in writing and delivered to the main office of the Authority by US Mail, common carrier or in person. Delivery by electronic means will not be accepted.

Non-Emergency Operation Calls (i.e. tapping permits) - (845) 486-3627

Non-Emergency Email**
DCWWA@co.dutchess.ny.us

Go to top of page

Emergency System Contact Information by Areas of Service

System Emergencies between the hours of 8:00 am and 4:00 pm should be directed to the below contact numbers. All System Emergencies after 4:00 pm and on Saturday and Sunday should be directed to Byrnes Answering Service at 845-431-6677.

Birch Hill Water System
- (845) 677-3839
System Emergency: Mon-Sun, VRI Environmental Services, Inc. Contract Operator

Central Dutchess Water Transmission Line (CDWTL)
- (845) 471-0917

Chelsea Cove Sewer System
- (845) 486-1030 System Emergency: Mon-Sun, Environmental Consultants, Contract Operator

Dalton Farms Water and Sewer Systems (including Poughquag Hamlet Water System)
- (845) 677-3839
System Emergency: Mon-Sun, VRI Environmental Services, Contract Operator

Hyde Park Water System/Staatsburg Water System/Zone D
- (845) 229-2524
(a.k.a. Harbourd Hills Water System), System Emergency: Mon-Sun, Hyde Park Plant

Rokeby Water System
- (845) 677-3839
System Emergency: Mon-Sun, VRI Environmental Services, Inc. Contract Operator

Schreiber Water System
- (845) 677-3839
System Emergency: Mon-Sun, VRI Environmental Services, Contract Operator

Shore Haven Water System
- (845) 677-3839
System Emergency: Mon-Sun, VRI Environmental Services, Contract Operator

Valley Dale Water & Sewer Systems
- (845) 677-3839
System Emergency: Mon-Sun, VRI Environmental Services, Inc. Contract Operator

Go to top of page

Before You Dig Call: 1-800-962-7962 or dial "811" -or visit- www.digsafelyny.com/

** While we regularly check our e-mail, any reports of emergency or service problems should be called in by phone and not communicated by e-mail.

Accessibility:

County Executive

- Related Information -